For a Stressfree Moving Process

When it’s time to move out, we want to make the process as smooth and stressfree as possible — and help ensure you receive your bond back promptly. Below is a clear guide to what you should do when vacating a rental property managed by us.

What You Need to Do Before You Leave

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  • Give proper notice

    Notify us in writing that you’re vacating, as per your tenancy agreement. This helps us plan reletting and final inspection.

  • Return the property in good condition

    The property should be left as clean and well maintained as when you moved in (allowing for ordinary wear and tear). This includes everything from inside the home — living areas, kitchen, bathrooms — to outside spaces, common areas and any external gardens or lawns.

  • Clear out all personal belongings & rubbish

    Remove all furniture, personal items and rubbish. Don’t leave items in sheds, under the house, in garages or in outdoor areas.

  • Return all keys, remotes and access items

    Anything that was provided to you during tenancy must be returned — keys, security remotes, alarm fobs, gate remotes, access cards etc.

  • Fix or report damage (if beyond fair wear and tear)

    If there have been any damages during your tenancy — beyond normal wear — you should arrange to have them repaired or notify us before vacating so we can inspect and agree on appropriate repairs.

  • Settle all outstanding payments/invoices

    Make sure rent and any agreed utility bills or charges are paid up to the vacate date, and all invoices settled.

Notice Periods

  1. Fixed-term tenancy (e.g., a lease with an end date)

    If you are moving out at the end of the fixed term, you must give at least 14 days’ written notice before the lease expiry date.

  2. Periodic tenancy (no fixed end date)

    If your lease has become periodic (often after the fixed term expires), you must give at least 21 days’ written notice before the date you intend to vacate.

  3. Leaving Early (Breaking a fixed term lease)

    You generally must still provide 14 days’ notice in writing. You may be liable for a break lease fee.

Important Notes

  • You can always give more notice than the minimum if you want to.
  • These are minimum legal requirements set by NSW tenancy laws; your lease might include additional obligations (e.g., final inspection, cleaning, returning keys)

Contacts to help you with your end of lease requirements

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End of Lease checklist

Please see checklist document to help you with the end of lease departure.

Checklist