For a Stressfree Moving Process

When it’s time to move out, we want to make the process as smooth and stressfree as possible. Below is a clear guide to what you should do when vacating a rental property managed by us.

What You Need to Do Before You Leave

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  • Provide Sufficient Notice to Your Property Manager

    Please provide written notice of your intention to vacate the property in accordance with the notice periods outlined within your tenancy agreement. This assists us in coordinating the reletting process and arranging the final inspection. If you require any clarification regarding the applicable notice periods, please contact your Property Manager directly.

  • Settle all outstanding costs

    Once notice to vacate has been provided to your Property Manager, we will issue you with a receipt of notice via email outlining any outstanding balances, including rent owing up to the vacate date and any additional charges payable prior to the finalisation of your tenancy.

  • Refer to Your Ingoing Report

    If you require a copy of your ingoing condition report, please contact your Property Manager directly to request this documentation.
    Please note that the property is expected to be returned in the same condition as it was provided at the commencement of the tenancy, allowing for fair wear and tear. Should there be any damages or maintenance concerns at the property, we kindly ask that these are reported to your Property Manager prior to vacating. This allows us to coordinate with you to have any required repairs or rectification attended to before the end of the tenancy and helps ensure the vacate process operates as smoothly as possible.

  • Ensure All Personal Belongings & Rubbish Are Cleared From the Property

    Please ensure all furniture, personal belongings, and rubbish are removed from the property prior to vacating. This includes any items stored in sheds, garages, under the house, or within outdoor areas.

  • Key Return

    Please ensure that all items provided to you at the commencement of, and throughout, the tenancy are returned upon vacating the property. This includes all keys, security remotes, alarm fobs, gate remotes, access cards, and any other access devices issued to you. Please note that these items have been recorded and scanned into our system. Relevant charges may apply for any items not returned at the conclusion of the tenancy.

Contacts to help you with your end of lease requirements

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